Shipping policy

Shipping Policy

Art’s Cyclery
Effective Date: May 20, 2026
Website: www.Artscyclery.com


1. Order Processing Time

We aim to process and ship orders as quickly as possible.

  • In-stock items typically ship within 24–48 hours (excluding weekends and holidays)
  • Orders placed after business hours will be processed the next business day
  • During peak seasons or promotions, processing times may be slightly longer

2. Shipping Rates

  • Free shipping on orders over $100 (within the contiguous United States)
  • Orders under $100 will have shipping calculated at checkout based on size, weight, and destination

Note: Oversized items (such as certain bikes or large components) may incur additional shipping fees.


3. Shipping Methods

We ship via major carriers such as UPS, FedEx, and USPS.

Shipping options and estimated delivery times will be displayed at checkout.


4. Manufacturer Direct Shipping (Drop Shipping)

Some products may ship directly from the manufacturer.

  • These items may have different processing and delivery times
  • Orders containing multiple items may arrive in separate shipments
  • Tracking information will be provided when available

5. Delivery Time Estimates

Delivery times vary based on location and shipping method.

  • Standard shipping typically takes 3–7 business days after shipment
  • Expedited options may be available at checkout

Please note that delivery times are estimates and not guaranteed.


6. Order Tracking

Once your order ships, you will receive a confirmation email with tracking information.


7. Shipping Restrictions

  • We currently ship within the United States
  • Certain items (including lithium-ion batteries for e-bikes) may have shipping restrictions due to carrier regulations
  • Some products may not be eligible for expedited shipping

8. Risk of Loss

All orders become the responsibility of the customer once delivered to the shipping address provided.


9. Incorrect Addresses

  • Customers are responsible for providing accurate shipping information
  • We are not responsible for orders shipped to incorrect addresses provided at checkout
  • Additional fees may apply for reshipment

10. Lost or Damaged Shipments

If your order arrives damaged or is lost in transit:

  • Contact us at [Insert Email] within 5 days of delivery
  • Keep all packaging materials for claims
  • We will work with the carrier to resolve the issue

11. Contact Us

If you have any questions about shipping:

Art’s Cyclery
San Luis Obispo, CA
Email: [Insert Email]
Phone: [Insert Phone]


On Wed, Apr 29, 2026 at 8:27 AM Jon Whisenand <jon@artscyclery.com> wrote:
Terms of service, let me know if this is too much

Terms of Service

Art’s Cyclery
Effective Date: [Insert Date]
Website: www.Artscyclery.com


1. Agreement to Terms

These Terms of Service (“Terms”) govern your use of the Art’s Cyclery website and services (the “Site”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, do not use the Site.


2. Eligibility

You must be at least 18 years old or have consent from a parent or guardian.


3. Products and Availability

We sell bicycles, electric bicycles (e-bikes), components, accessories, apparel, and related products.

  • All products are subject to availability
  • We reserve the right to limit quantities
  • We may discontinue products at any time
  • Product descriptions and pricing may contain errors; we reserve the right to correct them

4. Pricing and Payment

  • All prices are in U.S. dollars
  • Prices may change without notice
  • We reserve the right to cancel orders due to pricing or listing errors
  • Payment must be completed before shipment

5. Orders and Acceptance

We may refuse or cancel any order, including for:

  • Suspected fraud
  • Inventory issues
  • Pricing errors

If canceled after payment, a full refund will be issued.


6. Shipping, Delivery, and Risk of Loss

  • Shipping times are estimates only
  • Risk of loss transfers to you upon delivery
  • You are responsible for providing accurate shipping details
  • We are not liable for carrier delays or lost packages once shipped

7. Returns and Refunds

See our Return Policy for full details.

General rules:

  • Items must be unused and in original packaging
  • Returns must be initiated within [X] days
  • Certain items (installed parts, worn apparel, special orders) are non-returnable

8. In-Store Pickup

If you select in-store pickup:

  • Orders must be picked up within [X] days
  • Valid ID may be required
  • We reserve the right to cancel unclaimed orders

9. Bicycle Assembly & Safety Disclaimer

Bicycles and components require proper assembly, adjustment, and maintenance.

By purchasing from us, you acknowledge:

  • Improper assembly or maintenance can result in serious injury or death
  • You are responsible for ensuring proper installation and safe use
  • We strongly recommend professional assembly and inspection by a qualified bike mechanic

Art’s Cyclery is not liable for injuries resulting from improper assembly, misuse, or failure to maintain equipment.


10. Assumption of Risk (Cycling Activities)

Cycling is an inherently dangerous activity.

By purchasing and using products sold by Art’s Cyclery, you acknowledge and assume all risks associated with cycling, including:

  • Collisions with vehicles, objects, or other riders
  • Equipment failure
  • Terrain hazards

You agree that Art’s Cyclery is not liable for injuries or damages arising from these risks.


11. E-Bike Compliance and Use

Electric bicycles are subject to laws and regulations.

By purchasing an e-bike, you agree:

  • To comply with all applicable laws, including those in California
  • To understand local classifications (Class 1, 2, 3) and usage restrictions
  • To operate the e-bike safely and responsibly

You are solely responsible for compliance with local regulations.


12. Lithium Battery & Hazardous Materials Notice

E-bike batteries are lithium-ion and may be classified as hazardous materials.

  • Improper use, charging, or storage may result in fire or injury
  • Follow all manufacturer guidelines
  • Shipping restrictions may apply
  • We are not responsible for damage caused by misuse or improper handling

13. California Proposition 65 Warning

Some products may expose you to chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm under California Proposition 65.

For more information, visit: www.P65Warnings.ca.gov


14. Manufacturer Warranties

Products may include manufacturer warranties.

  • We do not provide additional warranties unless explicitly stated
  • Warranty claims may need to be handled directly with the manufacturer

15. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • All products and services are provided “as is”
  • We disclaim all implied warranties, including merchantability and fitness for a particular purpose

16. Limitation of Liability

To the fullest extent permitted by law:

Art’s Cyclery shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or use

Our total liability shall not exceed the amount paid for the product.


17. Intellectual Property

All content on the Site (logos, images, text, design) is owned by Art’s Cyclery or its licensors.

You may not use or reproduce content without permission.


18. User Content

If you submit content (reviews, photos, etc.):

  • You grant us a perpetual, royalty-free license to use it
  • You confirm it does not violate laws or third-party rights

19. Privacy

Your use of the Site is governed by our Privacy Policy.

California residents may have rights under the California Consumer Privacy Act.


20. Governing Law

These Terms are governed by the laws of the State of California.


21. Dispute Resolution

We may require disputes to be resolved through binding arbitration, except where prohibited by law.


22. Changes to Terms

We may update these Terms at any time. Continued use of the Site constitutes acceptance.


23. Contact Information

Art’s Cyclery
3988 Short St Suite 110
San Luis Obispo, CA 93401
Email: jon@artscyclery.com