Free Shipping Details

Same day shipping is available on all ground and 2-day shipped orders placed before 3pm pacific time. Next day air shipping requires order placement before 12:30pm pacific time.

Free ground shipping on orders over $50.

  • Offer valid in the contiguous U.S. only.
  • Packages that exceed an actual or dimensional weight of 75 lbs. are subject to a shipping fee.

Free 2-day shipping on orders over $175.

  • Offer valid in the contiguous U.S. only.
  • Offer not valid on bikes, trainers, wheel sets and backordered shipments (Backorders will be shipped ground)
  • Orders must have an actual or dimensional weight of 10 lbs. or less.
  • Offer not retroactive to prior purchases.
  • Limited time offer
Ground Shipping Transit Days Map

Discounted Shipping to United Kingdom, Australia, New Zealand, Canada, Japan, Singapore, Hong Kong, and Taiwan.

  • Offer not valid on bikes, trainers, wheel sets and backordered shipments.
  • Orders must have an actual or dimensional weight of 10 lbs. or less.
  • Offer not retroactive to prior purchases.
  • Shipping to the UK, Australia and New Zealand is $15 on orders over $350.
  • Shipping to Canada is free via UPS on orders over $250. USPS Express Mail to Canada is $20 on orders totaling at least $250 that weigh less than 13lbs.
  • Shipping to Japan, Singapore, Hong Kong, and Taiwan is free on orders over $350
  • Shipping is fulfilled via UPS Worldwide Saver Shipping
  • Limited time offer

Signature Required

  • All orders over $1000 will require a signature confirmation upon delivery.
  • In certain cases, our shipping provider may require a signature upon delivery regardless of order value.

Return Information

Free Shipping/Free Return offer is available only to orders shipped to street addresses within the 48 Contiguous States. Orders shipping to a Post Office (P.O.) Box or Alaska and Hawaii are not eligible for the Free Shipping/Free Returns offer.

Bikes, trainers, racks and other oversized items are not eligible for free return shipping. If you need to return an oversized item please contact us directly for instructions. For International returns, please refer to the International page.

Returns

Return shipping for orders received within the contiguous United States is free. A complimentary UPS Ground return label is placed in every package shipped within the continental United States. Please allow 7-10 working days for the shipment to arrive back into our warehouse after you have shipped the package.

To prepare your domestic return shipment:

  • Fill out the enclosed "Return Shipping and Exchange Information" form and indicate if you would like an exchange or refund (PDF of form available here).
  • Place the items you would like to return along with a copy of the "Return Shipping and Exchange Information" form back into the original shipping box or the provided soft pack.
  • Securely tape your shipment closed.
  • Attach the enclosed UPS return label to the outside of the box or soft pack.
  • Write down the return label shipping number for future reference.

To ship your domestic return back to Art's Cyclery:

Drop the box off at any authorized UPS Service Station or UPS building. To find the UPS Service Station closest to you click here. You can also return your shipment by handing your package to a UPS driver. Please allow 7-10 working days for the shipment to arrive back into our warehouse after you have shipped the package.

Your return label is good for 60 days from the original invoice date.